HaKeem Pillbox FAQ

Last updated Aug 3, 2021.

  1. What is Hakeem PillBox?​
    • ​it’s a monthly membership program to  Simplify your life, No more sorting meds, waiting in line in pharmacies, or chasing down refills.
  2. What do I need to get started?
    • Visit Hakeem PillBox from your Hakeem App settings list, Tap Hakeem PillBox, Confirm your first-month free trial.​
  3. How does the free trial work?
    • ​when you subscribe to your Hakeem PillBox first month, will be on us, and after that, you will be charged AED 39 every month until you cancel. Initially, you will be charged AED 1 to verify your credit card which will be returned back to your card later.
  4. What are the membership benefits?
    • Your medications are pre-sorted.
    • automatic refills every month.
    • Priority Pharmacist Counselling.
    • HaKeem PillBox free delivery.
  5. What happens if you cancel?
    • ​Hakeem PillBox can be canceled anytime if you decide to cancel. However, as a client, you will receive your medications next time in original boxes with your doctor’s instructions and pay your delivery charges.
  6. Is there min pharmacy order amount to qualify for no additional delivery fees?
    • ​Your order has to be at least AED 150.
  7. How can I use my Hakeem PillBox membership benefits?
    • ​Your Hakeem PillBox will be activated automatically when your benefits are applicable.
  8. Can I share my membership with family members?
    • Hakeem PillBox membership is designed around your life. YES, YOUR LIFE. That’s why It’s designed around your own medication management and can not be shared.  Hakeem App will automate your refills, daily dose reminders and connect you with your expert pharmacist for personal medication counseling.​
Shopping Cart